FROM CMR Page

ACTION STEPS: CMR

The following information is intended to be a general overview of some action steps a pharmacy can consider implementing to increase quality and performance in this area. It does not constitute legal or other professional advice by Health Mart. Each pharmacist should apply his or her own professional judgment. Refer to the “Medication Therapy Management 101” guide for more specific suggested action steps and resources.

1. REGISTER WITH MTM PORTALS

• Register with third-party MTM portals such as Mirixa, OutcomesMTM or Socrates to see available CMR cases.

2. ENGAGE THE PHARMACY TEAM

• Make MTM a daily part of your pharmacy workflow.
• Designate a pharmacy technician to log onto the MTM website(s) daily and check for available cases.
• Technicians can also assist with scheduling, preparing pre-visit paperwork, documentation and billing for services.

3. COMPLETE CMRs

• Pharmacist should complete CMR appointment with patient and/or caregiver within the specified time frame for that specific CMR program.

• If patient is not already enrolled in med sync program, ask if they would like to enroll. Once you complete a CMR, you have all the information needed to get someone on sync. Future CMRs and follow-ups become easier to execute and schedule if the patient’s medications are already synced.