Talking to Your Customers
TOP 10 THINGS TO TELL YOUR PATIENTS ABOUT THE HEALTH INSURANCE MARKETPLACE1
| 1. | If you don’t already have health coverage, you can find health coverage that fits your budget and meets your needs through Health Insurance Marketplace—HealthCare.gov. |
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| 2. | Open Enrollment starts November 1st and ends January 31st. |
| 3. | Not only can you view and compare health insurance options online, but with one simple application, you can have those options tailored to your personal situation and find out if you might be eligible, based on your income, for financial assistance to lower your costs. |
| 4. | The same application will let you find out if you and your family members might qualify for free or low-cost coverage available through Medicaid or the Children’s Health Insurance Program. |
| 5. | The information is all available online, but you can apply four ways: online, by phone, by mail, or in person with the help of a trained Certified Application Counselor or Navigator. |
| 6. | Each health plan generally offers comprehensive coverage, including a core set of essential health benefits like doctor visits, preventive care, maternity care, hospitalization, prescription drugs, and more. |
| 7. | No matter where you live, there will be a Marketplace in your state, offering plans from private companies where you’ll be able to compare your health coverage options based on price, benefits, quality, and other features important to you before you make a choice. |
| 8. | Health insurance companies selling plans through the Marketplace can’t deny you coverage or charge you more due to pre-existing health conditions, and they can’t charge women and men different premiums based on their gender. |
| 9. | Marketplaces are operated by your state, the federal government, or a partnership of the two, but each Marketplace will give you the same access to all of your Marketplace coverage options. |
| 10. | For more information visit HealthCare or call the Health Insurance Marketplace at 1.800.318.2596. |
FOR MORE INFORMATION
Read the September 2013 Smart Retailing Rx article, Educating Customers about Health Insurance.
REFERENCE
1. The Department of Health and Human Services.